Your total solution to training, development and technical support
We only collect limited information from you in order to -
1. What is Advanced Training Solutions?
inform you of how and why we
2. What is personal information?
Personal information includes such things as your name, date of birth,
qualifications, training records, residential addresses,
3. How do we collect and store your personal information?
Advanced Training Solutions has undertaken to comply with the requirements of the Privacy Act, 1988 and the National Privacy Principles included in the Privacy Act (Private Sector) Amendment Act 2000.
Personal information is collected by Advanced
for the purpose of providing the primary
A hard copy file containing your personal information is
retained in a secure location in accordance with the Act. With respect to
your training records, these records will be stored in a safe and secure
location for 30 years in accordance with current Federal and State legislation
governing document retention, before being destroyed.
4. What if you do not provide the personal information we require?
Failure to provide the information sought by
Solutions may limit us in providing
the products and services you require. For example, forwarding course
materials or certificates of qualifications to your home address.
5. How does Advanced Training Solutions secure your personal information?
To prevent any unauthorised access to your information, Advanced Training Solutions has installed computer and network security measures to protect this information including the implementation of strict information technology security measures.
Only staff authorised by a company director will have access to your personal information.
Hard copies of any personal and sensitive information are
stored in a locked office equipped with electronic surveillance and an
equivalent off site secured storage area.
6. To whom do we disclose your personal information?
Personal information will only be used or disclosed by Advanced Training Solutions as allowed by the Privacy Act 1988 and the National Privacy Principles included in the Privacy Amendment (Private Sector) Act, 2000.
For Advanced Training Solutions to conduct its primary business, we occasionally engage the services of independent operators. Accordingly, personal information may be used or disclosed to -
Finally, Advanced Training Solutions may disclose your personal information to:
7. What if I want to withdraw my consent?
If you do not consent to any of the disclosures above then you can write and advise Advanced Training Solutions at its office address.
Advanced Training Solutions will then ensure that your personal information is not used for this purpose. This exemption cannot apply where Advanced Training Solutions is required by law to provide such disclosure.
If you do not object to the uses or disclosures as stated
will accept this as having received your expressed consent.
8. What if I want to access my personal information?
Upon written request and subject to proof of identity from the individual, that individual may access their personal information held by Advanced Training Solutions excluding circumstances where Advanced Training Solutions is not in a position to do so (e.g. where it would be unlawful to do so).
If Advanced Training Solutions denies you access to your personal information, Advanced Training Solutions will notify you of this refusal. No charge will be levied for this service.
To arrange access, please ask for details by contacting the
head office of at the Advanced
9. What if I wish to change some of the personal information held?
Advanced Training Solutions endeavours to ensure that personal information held is accurate, complete and up-to-date.
Where you believe that personal information held by
Solutions is not accurate, complete or
up-to-date, then advise Advanced
and every effort will be made to correct the information.
10. What do I do if I wish to lodge a complaint?
For any purpose associated with privacy matters including the lodgement of a
The Privacy Officer will provide, in writing, a privacy complaint form to be completed along with information that explains the privacy complaint procedure.
11. How can I contact Advanced Training Solutions on issues of privacy?
If you have any questions in relation to privacy you can contact our office in the following ways -
( by telephoning (08) 9227 5190
between 8:30am and 5.00pm W.A.S.T., Monday to Friday
+ writing to our head office. Address your correspondence to:
Attention: Privacy Officer
Advanced Training Solutions
15 Ruth Street
Western Australia 6003
Send mail to
email@example.com with questions or
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